We are sorry to hear that you had a bad experience.
You can immediately block the user!
How does it work? Put them on your Ignore list:
1. Click on the users avatar
2. After a menu pops up you can click ignore.
3. The user is now added to your ignore list and you won't be able to see messages from them anymore..
How do I remove a user from my Ignore list?
Maybe you accidentally put a friend on your Ignore list. No problem! It’s easy to remove them. Here’s how:
1. Click your own avatar, then click ‘Profile’:
2. In the next screen, click ‘Settings’ and then ‘Ignored players’
A new screen, showing your ignore list will show up.
You can add or remove people from this list manually.
If the comment is posted on the conversation wall, please hover over the users name, you will see a small triangle on the right side. Click the triangle and hit the report button.
Our team gets notified about reported comments and will take care of it.