Here are some quick steps to make a screenshot:
- Press Print Screen (PrtScn) on your keyboard
- Paste the image into a Word document (Ctrl + V)
- Attach the Word doc to an email and send it to us
Anyway, we suggest you to use a specific software that will allow you to make screenshots in different formats, including video recording.
Here are some of them:
Windows snipping tool (for Windows users): [https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b]
Cleanshot (for Mac users): [https://cleanshot.com/]