My child has made a payment without my permission.

In order to make online payments possible, we have to assume that the player making the payment has permission from the cardholder. That’s because we can’t ask to see their signature or get them to enter a PIN like a store can. We recommend that you always make credit card payments yourself, rather than giving the card to your child. If your child has used your credit card, bank account, or phone account without asking, please let us know by filling in the following contact form with as much information as you can. We’ll do our best to get the problem taken care of as fast as we can. You can find more information on this topic here.

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