Help! My game does not load.

The following steps often help:
1: Close all internet browsers and re-open the website.
2: Refresh the website (Ctrl + F5).
3: Clear the cache (Ctrl + Shift +Delete, and select all except your password).

Still doesn’t work? Try this:
1: Check your Flash and Shockwave versions
2: Try using a different browser (we suggest the latest version of Google Chrome).


We recommend you set your browser to enable local storage and cookies while playing on our site. This allows you to to use features like logging in and saving your game progress.

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  • Avatar
    Monica McKinnie

    I can't find anywhere to report this but the Manamancers game is not loading properly. It gets to 100% and then it just sits there blinking NotSoCasual at me. I have followed your cache clearing recommendation and I am already playing on chrome

  • Avatar

    First, Hidden Express would not load now the site says it does not have that game. Answers please?

  • Avatar

    Castle a dangerous game will not load. Most of my friends are having the same issue. I clear cache & do a full scan every night. I already use the latest version of Google Chrome. Weeks have gone by...still won't load.

  • Avatar
    Omi Scorpio786

    Hi sir,
    my goodgame empire is not loading..i followed all your given steps.
    it is giving error "The service is temporarily unavailable. Please try again later."
    what should i do?

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