Qplay games are running slow/not loading

This problem can occur due to different reasons and some of them can be related with your computer/browser.

We suggest you start by checking the speed of your internet connection here and follow these steps:

  • Refresh the page (press Ctrl+F5)
  • Close all web browsers and re-open the website
  • Clear your cache memory (Ctrl+ Shift+Delete, and select everything except the passwords for verification)

Still not working?

  • Check your Flash, Shockwave and Java versions—these plugins might need updating.
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